IT Managed Service Providers in Greenville SC - Concept Infoway LLC

Why choose an IT Managed Service Provider?

November 28, 2022

Managed IT services are the best way to maintain your IT environment without spending more money if you’re a small business. An (MSP) or managed service provider like Concept Infoway LLC is someone who provides services, such as network, application, infrastructure, and security, via continuous support and active administration on customers’ premises, in its data center, or a third-party data center.

Why do you need a managed service provider for IT services?

Thinking about why you need a managed service provider for managed IT services? Outsourcing your IT tasks to managed service providers gives your business the chance to focus on running the business instead of troubleshooting tech problems. Instead of outsourcing IT when a problem occurs, managed services allow consistent monitoring of a network. IT managed service provider also handles updating and maintenance tasks.

There are a lot of benefits & advantages of leveraging managed IT services for example cost savings, faster response times, reduced risks, maintaining compliance, and more.

Commonly Used Managed IT Services

End User IT Services

These types of services can cover a wide range of offerings, but they mainly revolve around the IT support channels and methods an organization has in place for its employees and customers. End-to-end implementations are intended to provide a streamlined and affordable package that perfectly suits the business. EUC (End User Computing) is a term that refers to the technologies that IT experts use to deploy, manage, and secure the devices, applications, and data that workers require to perform their jobs.

Managed IT infrastructure services

“IT infrastructure” covers various services. managed IT infrastructure services include services like communication services, networking, data processing and storage, platforms through which businesses can share content and media, knowledge management, systems, applications, IoT, user devices, and resilience.

On-Site IT Services

Face-to-face communication with the clients helps to avoid the communication gap and meet the requirements on time. But this is only possible by adopting the onsite working model. On site IT services or ‘managed field services’ involve a managed service provider dispatching a technician to a specified location to perform a variety of IT tasks, which may include installing and repairing equipment, cabling or wireless projects, site surveys, and much more.

Cloud Services

Nowadays, cloud services are becoming a necessity for all businesses who want to remain competitive in today’s ever-changing business and IT landscape. Infrastructure-as-a-Service (IaaS), Platforms-as-a-Service (PaaS), and Software-as-a-Service (SaaS) are the three main types of cloud computing services. These services are designed to provide easy, cheap access to applications and resources, without the need for internal infrastructure or hardware.

With help of cloud services, businesses can easily accommodate new business growth by scaling their services, creating a more predictable IT budget, and more.

Security Services

As per studies, the use of malware increased by 358% through 2020, and ransomware usage increased by 435% compared to the previous year. These numbers are only going to increase as cyber-criminals become more sophisticated. No doubt managed IT security services are becoming a critical element in all organizations should be investing in. IT security services are preventing unauthorized access, use, disclosure, disruption, modification, inspection, recording, or destruction” of sensitive records.

IT Technology Support

IT Tech support experts manage, maintain, and repair IT systems. IT Tech support workers handle diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software. IT Tech support may come in the form of a project, such as a large SharePoint build or Teams deployment, technology assessment, or ongoing technical support for business applications.

Get the best IT Managed Service Provider for Your Business

As there are several types of managed IT services to choose from, as well as countless providers to partner with. At Concept Infoway LLC, our team of experts takes a consultative approach and spends time getting to know your IT environment, people, and processes. Contact us today to get affordable managed IT services from a leading IT Service Company in Greenville SC.

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